![]() One of the things we love most about RingCentral is its flexibility.įor instance, RingCentral has an open bring your own device (BYOD) policy. And to top it all off, 8x8 is also well-established in the VoIP industry as it boasts roots dating back to 1987. However, you’ll score an approximate 30% discount over RingCentral if you pay annually. With 8x8, you’ll similarly get to bring your own device and receive round-the-clock support, among other elaborate perks. So which competitor do we recommend if you’re not into RingCentral? 8x8 takes the cake as the most alluring alternative. As you start clearing dozens of voicemails daily, this seemingly small perk quickly compounds into massive time savings, which is why we strongly recommend it. This way, you can instantly grasp every message’s content without manually listening to each one. If you want to get fancy, we’d recommend nailing down visual voicemail that transcribes messages. These are the basics for a simple phone support operation. When you’re shopping around, make sure to pay close attention to a vendor’s equipment selection, calling time (measured in minutes), and support for video conferencing. Screening and blocking of unwanted calls. ![]() ![]() Customized customer relationship management (CRM) tools.Depending on your plan and add-ons, you can get all these features: RingCentral MVP plans also include a lot of features that extend your business’s reach beyond just phone service. Best of all, you can access virtually all your plan’s features right from your iOS and Android devices-that way, your customers can get a hold of you even when you’re out on a service call or working from home. We particularly love how RingCentral is accessible via traditional analog phones, smartphones, Session Initiation Protocol (SIP) enabled phones, and even your desktop and laptop computers. This maturity allows the platform to deliver a plethora of features for the money, making it one of the top picks for a small business-centric phone and conferencing platform. We hold RingCentral as a more established player in the voice over internet protocol (VoIP) genre.
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